Point Of Sale Help File

Help Contents

Introduction
Features
The Menu
Introduction
Thank you for using the Huggins Cross Reference Point Of Sale program!
This program was designed to provide you with a powerful tool for selling parts and maintaining your inventory. The Huggins Outboard Cross Reference Point Of Sale program provides a simple way for marine repair professionals to make invoices and maintain their inventory levels as they sell parts. Best of all, the program is simple to use. Simply type in the part numbers you want to sell and the program will help you make an invoice.

Features

The Invoice Screen

Entering Phone Numbers

We suggest that you enter the customer's cell phone number here.
Just type the digits and the program will put the dashes in the correct places.
You do not need to type the dashes; but you can if you want to.
You could type spaces instead of dashes if you want; you will not see the spaces, instead you will see dashes.
You start with " - - "
If you enter 9197871836 it will automatically format it for you as 919-787-1836.
If you enter 919-787-1836 it will automatically format it for you as 919-787-1836.
If you enter 919 787 1836 it will automatically format it for you as 919-787-1836.
It takes some time to get used to it; but after a while, you will begin to appreciate what it is doing. It is keeping data entry errors to a minimum.
As soon as you hit [Enter], [Tab], or [Page Down] to leave this field, the phone number will be looked up and the name & address will be populated if the customer is in your list.
Entering The Name
We suggest that you enter the customer's last name here. If your customer is a business, enter the business name here.
Entering The First Name
We suggest that you enter the customer's first name here. If your customer is a business, enter the contact name or department name here.
Entering The Address
We suggest that you enter the customer's street address here. If your customer will be paying with a credit card, we suggest that you use the billing address for the credit card here.
Entering The PO
We suggest that you enter the customer's purchase order here. Just a couple of words here can help jog a customer's memory about this sale.
Entering The City & State
We suggest that you enter the customer's City and State here. Enter the city and then a comma and then the abbreviation for the state.
Entering The Zip Code
We suggest that you enter the customer's Zipcode here. Enter the 5 digit like 27613 or the 10 digit like 27613-1414.
Entering The Ref#
We suggest that you enter a Reference number here. Some marine businesses put the name or initials of the person making this invoice here.
Entering Part Numbers

Enter part numbers directly or by adding a prefix.
```
Type AMC745        or AFTAMC745        for Aftermarket Marine
Type PT-101        or APIPT-101        for API Marine
Type 001           or AQU001           for AquaPower
Type 001           or A/P001           for AquaPower
Type AR103         or ARCAR103         for ARCO
Type 1-380446      or BAR1-380446      for BARR (with dashes)
Type 113-3605      or CDI113-3605      for CDI (with dashes)
Type J6C           or CHAJ6C           for Champion Spark Plugs
Type 31-31522      or EMP31-31522      for Engineered Marine Products (with dashes)
Type 17010         or FEL17017         for FELPRO
Type 89840         or GLM89840         for GLM Products
Type 31200-ZV5-013 or HON31200-ZV5-013 for Honda Marine (with dashes)
Type 9-72410       or MAL9-72410       for Mallory Marine (with dashes)
Type 802349        or MER802349        for Mercury Marine
Type 011005        or MIC011005        for Michigan Wheel
Type 162           or MOT162           for MotorGuide
Type BR8ES         or NGKBR8ES         for NGK Spark Plugs
Type 580148        or OMC580148        for Evinrude/Johnson
Type 3017          or PRO3017          for Pro Marine
Type R582345       or RAPR582345       for Rapair
Type RL2100        or REDRL2100        for RedLine
Type 36-408        or SBT36-408        for SBT (with dashes)
Type 92-102-06E    or SEI92-102-06E    for Sterndrive Engineering (with dashes)
Type 18-5156       or SIE18-5156       for Sierra (with dashes)
Type 65281-98610   or SUZ65281-98610   for Suzuki (with dashes)
Type CC17014       or TELCC17014       for Teleflex
Type 3AA760650     or TOH3AA760650     for Tohatsu (without dashes)
Type C4X14         or UFLC4X14         for UflexUSA
Type TM-6001       or VESTM-6001       for Vesrah (with dashes)
Type 841244        or VOL841244        for Volvo
Type 3013PS        or WIS3013PS        for Wiseco
Type 700-203       or WSM700-203       for WSM (with dashes)
Type 5GH-13440     or YAM5GH-13440     for Yamaha (WITH or without dashes or trailing zeros)
Type 5GH13440      or YAM5GH13440      for Yamaha (with or WITHOUT dashes or trailing zeros)
Type 5GH134400000  or YAM5GH134400000  for Yamaha (with or WITHOUT dashes or TRAILING ZEROS)
```
In a few cases where there is part number overlap, you will need to use the three letter prefix to get the part you want.
You can enter MER1000 to see the Mercury part.
You can enter GLO1000 to see the Globe part.
You can enter KAW1000 to see the Kawasaki part.
If you enter 1000, you get the Mercury 1327-1000 which supersedes to 1327-1118. This is by design. Mercury is a OEM. Mercury is a much larger company.
The class code for Mercury parts is optional. 89982 or 47-89982 or MER89982 or MER47-89982 If you do type the prefix, it must be correct. If you type the wrong prefix, we will not correct it, instead, you will get a "NOT IN CURRENT PRICE FILE" error.
If you run into a company that this system does not currently support, please let us know. Better yet, please send us a spreadsheet with a list of that company's part numbers.

The Tax Codes Screen

You can get to the TAX/CATEGORY CODES screen by pressing F4=TAX or choosing File then "Edit Tax/Category Codes" from the menu up at the top of the screen.
We suggest you use the blank code for your default parts and accessories.
Most dealers use "L" for labor. Some states do not tax labor, so it is easy to not charge tax on your labor part numbers. Part numbers that start with "LABOR" get the discount code "L" automatically. We can do the same with other part numbers and vendors. Please let us know how you want these automatic codes setup.
Most dealers use "N" for NON-TAX items.
Most dealers use "D" for sales to other dealers with a federal tax ID number. These dealers are given a discount and they are not charged sales tax.
Most dealers use "E" for sales to employees at a discount. Sales tax is charged to employees.
You can ecen use a cost based custom price formula at the POS. Negative MULTIPLIER numbers set your sales price based on the cost price multiplied by the MULTIPLIER. -3.00 is popular.
The Settings Screen

This Screen allows you to change the settings that make your Point Of Sale work. You can get to this screen by pressing F9 for Setup or choosing File, then "Edit POS Settings" from the menu.

The invoice number can be changed here. In 2022, you could start your invoice number at 20220001. In 2023, you could start your invoice number at 20230001.

You can set the number of copies to print.

You can decide if you want the invoice number to print on each invoice or not.

You can decide which folder you want all of your POS reports in.

You can decide if you want an image in the top right corner of your invoice. There is a 2.75" by 1.25" area that can be used by a logo. You will need to create a high resolution logo. The logo needs to be a minimum of 600 dots per inch (DPI) to look good. This means that the logo will need to be 1650 by 750 dots at a minimum. There will be two sample logos in your huggins folder: logo.bmp and huggins.bmp.
pos_logo.bmp is 2.746" by 1.248" with 1650 by 750 pixels - Black and white, 600 pixels per inch.
pos_huggins.bmp is 2.712" by 1.080" with 2049 by 816 pixels - 256 colors, 755 pixels per inch.
Contact your IT or graphics expert for help getting your logo into a format that is the right size and resolution.
Contact Huggins if you need additional help with your logo.
Leave this slot completely blank if you do not want an image.

If the path and file name you specify here cannot be reached, no logo will be printed.

You can control the six header lines for your invoice. Dealers usually put their mailing address, phone number, and slogan in this area.

You can control the six footer lines for your invoice. Dealers usually put their return policy in this area.
The Customer Screen

You can reach the Customer Screen by pressing F7=SRCH with a valid phone number entered in the Phone text box.
You can make chnages to a customer's Name and Address on this screen.
You can view a customer's last 20 trips to your store.
You can double click on an invoice number to bring up a text representation of the customer's invoice.
You can delete a customer that you no longer want in your database.
The Menu
- File menu items:
  - Clear Entire Invoice
    This option will clear the top, middle, and bottom of the invoice.
  - Import From Pick List
    This option will import the part numbers from XREFPICK.TXT into your current invoice.
    The quantity is assumed to by 1 for each part number imported.
    The same part number can be on the pick list multiple times, in which case the quantity will be incremented one for each listing.
    If you already have that part number on your invoice, the quantity will be incremented by one for each time it is on the pick list.
  - Export To Notepad
    This option will open Notepad with a representation of this invoice there as text. This is useful in case you need to send all of or part of an estimate to an insurance company or a customer. You can just copy and paste the lines that you want to copy to your email. When you close notepad, it is gone. It is not saved anywhere permanently. It does not get an invoice number. It does not print with your logo. It does not take the parts out of inventory. It does not count this as a transaction towards the dollar amounts for the day, month, or year or in your cash box.
  - Save Invoice
    This option will save an invoice that you have in progress. You can come back and load it later and finish it. You must give a file name for this invoice. One example of how this can be used is if a customer has brought you a collection of parts and they need to run to their car to get their wallet. You can save their invoice and check out other customers while they are away. If they are wearing a red shirt, you can name the invoice redshirt so you can remember to load the right invoice when they return.
  - Load Invoice
    This option will load a previously saved invoice. It can be a numbered invoice or a an invoice that you have saved as a name. You can save common estimates and work sets under a name and then load them later. You will get an opportunity to print the saved invoice after it has been loaded. It will print with the original prices, tax, and totals. If it was a numbered invoice, it will print with the old invoice number and the word "REPRINT". After this opportunity to print the old invoice with the old dollar amounts, the invoice will be loaded and all of the prices will be recalculated. It can now be sold again with new prices and a new invoice number.
  - Sell - Cash - No Invoice Printed
    Use this option to close an invoice when your customer is paying with CASH and you do not want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CASH dollar amount in your Cashbox Report.
  - Sell - Check - No Invoice Printed
    Use this option to close an invoice when your customer is paying with a CHECK and you do not want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CHECK dollar amount in your Cashbox Report.
  - Sell - Credit Card - No Invoice Printed
    Use this option to close an invoice when your customer is paying with a CREDIT CARD and you do not want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CREDIT CARD dollar amount in your Cashbox Report.
  - Sell - Service - No Invoice Printed
    Use this option to close an invoice when your customer is not paying and you do not want to print an invoice on your printer. Your customer is not paying because this is a service job or you were foolish enough to sell someone something on credit. You will have to service this debt and get paid later. You can use this for service jobs until the customer comes and pays for the work. When the customer comes to pay for the work, you will need to account for that with a CASH, CHECK, or CREDIT CARD ticket with a summary line for the dollar total of this SERVICE ticket. Just skip over the part number and type a description like "Service Job". Enter the pre-tax dollar amount on that line.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does NOT count this as a transaction towards the dollar amounts for the day, month, and year.
    It does add to the SERVICE dollar total in your Cashbox Report.
    It is not included in the CASH/CHECK/CC total at the bottom of the Cashbox Report because you have not received this money yet.
  - Sell - Cash - Print Invoice
    Use this option to close an invoice when your customer is paying with CASH and you DO want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CASH dollar amount in your Cashbox Report.
  - Sell - Check - Print Invoice
    Use this option to close an invoice when your customer is paying with a CHECK and you DO want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CHECK dollar amount in your Cashbox Report.
  - Sell - Credit Card - Print Invoice
    Use this option to close an invoice when your customer is paying with a CREDIT CARD and you DO want to print an invoice on your printer.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does count this as a transaction towards the dollar amounts for the day, month, and year and it adds to the CREDIT CARD dollar amount in your Cashbox Report.
  - Sell - Service - Print Invoice
    Use this option to close an invoice when your customer is not paying and you DO want to print an invoice on your printer. Your customer is not paying because this is a service job or you were foolish enough to sell someone something on credit. You will have to service this debt and get paid later. You can use this for service jobs until the customer comes and pays for the work. When the customer comes to pay for the work, you will need to account for that with a CASH, CHECK, or CREDIT CARD ticket with a summary line for the dollar total of this SERVICE ticket. Just skip over the part number and type a description like "Service Job". Enter the pre-tax dollar amount on that line.
    It does get an invoice number.
    It does take the parts out of inventory.
    It does NOT count this as a transaction towards the dollar amounts for the day, month, and year.
    It does add to the SERVICE dollar total in your Cashbox Report.
    It is not included in the CASH/CHECK/CC total at the bottom of the Cashbox Report because you have not received this money yet.
  - Print Preview Estimate (no invoice # used)
    
    From this screen, you can click the printer button to print the estimate or you can quit by clicking the Close button or the X in the top right corner.
    It does NOT get an invoice number.
    It does NOT take the parts out of inventory.
    It does NOT count this as a transaction towards the dollar amounts for the day, month, and year.
    It does NOT add to the ESTIMATE dollar total in your Cashbox Report.
    It is not included in the CASH/CHECK/CC total at the bottom of the Cashbox Report because you have not received this money yet.
  - Print As Estimate
    It DOES get an invoice number.
    It does NOT take the parts out of inventory.
    It does NOT count this as a transaction towards the dollar amounts for the day, month, and year.
    It DOES add to the ESTIMATE dollar total in your Cashbox Report.
    It is not included in the CASH/CHECK/CC total at the bottom of the Cashbox Report because you have not received this money yet.
  - Edit Tax/Category Codes
    This option allows you to program your sales tax rate for 20 different sales categories. The blank tax code should be used for parts and accessories. Most dealers use the L tax code for labor. Most dealers set up some taxable codes for discounts to employees. Most dealers set up some non-taxable codes for discounts to other dealers. These codes can be used to setup cost based discount codes by using a negative number as the multiplier. For example, -3.00 will sell items at three times the cost.
  - Edit POS Settings (Logo, headings, Footings)
    This option allows you to change the settings that make your Point Of Sale work.
    
    The invoice number can be changed here. In 2022, you could start your invoice number at 20220001. In 2023, you could start your invoice number at 20230001.
    
    You can set the number of copies to print.
    
    You can decide if you want the invoice number to print on each invoice or not.
    
    You can decide which folder you want all of your POS reports in.
    
    You can decide if you want an image in the top right corner of your invoice. There is a 2.75" by 1.25" area that can be used by a logo. You will need to create a high resolution logo. The logo needs to be 600 dots per inch (DPI). This means that the logo will need to be 1650 by 750 dots at a minimum.
    There will be two sample logos in your huggins folder: pos_logo.bmp and pos_huggins.bmp.
    1. pos_logo.bmp is 2.746" by 1.248" with 1650 by 750 pixels - Black and white, 600 pixels per inch.
    2. pos_huggins.bmp is 2.712" by 1.080" with 2049 by 816 pixels - 256 colors, 755 pixels per inch.
    Contact your IT or graphics expert for help getting your logo into a format that is the right size and resolution.
    Contact Huggins if you need additional help.
    Leave this slot completely blank if you do not want an image.
    If the path and file name you specify here cannot be reached, no logo will be printed.
    
    You can control the six header lines for your invoice. Dealers usually put their mailing address, phone number, and slogan in this area.
    
    You can control the six footer lines for your invoice. Dealers usually put their return policy in this area.
  - Exit
    Click File and then Exit to close the Huggins Cross Reference Software. If you are in the middle of an invoice, it will NOT be saved.
- View menu items:
  - Toggle Bin Locations
    This option shortens the description field for every part number on the invoice so the bin location and quantity on hand can be seen. You can use this to print out a pick list to help you retrieve the parts from your parts room. You can print the pick list using File, Export To Notepad, then later print the invoice after you have verified that all of the parts are in stock like the quantity on hand numbers indicate.
  - View TAX/ACCOUNT Statistics - Daily
    This option shows you all of the TAX/ACCOUNT codes you have used today along with the cost, list, tax, and total for each code. Codes are used for non-tax items. Codes are used for items that the state taxes at a different rate. Codes are used to sell items using a formula based on the cost of the item, for example, retail at 3 times the cost. Codes are used to sell at a discount. Codes are used to separate different caregories of sales. For example, you could use "B" for Boats, "T" for trailers, "L" for labor, etc.
  - View TAX/ACCOUNT Statistics - Monthly
    This option shows you all of the TAX/ACCOUNT codes you have used this month along with the cost, list, tax, and total for each code.
  - View TAX/ACCOUNT Statistics - Yearly
    This option shows you all of the TAX/ACCOUNT codes you have used this year along with the cost, list, tax, and total for each code.
  - View Current Sales Totals (Day, Month, and Year)
    This option shows you summary sales statistics for the day, month, and year broken down by cost, list, tax, and total. You can easily copy the information from this Notepad Report to an email to your accountant.
  - View Not On Inventory (NOI) Log (option to delete)
    Often, parts are sold at the Point Of Sale that are not on inventory. It might be a used part that you retrieved from the shop. It might be an item that you have not had time to put into inventory yet. It could be an item that you never intend to put into inventory. When you sell these types of items, the computer does not know a cost amount to include on your reports. For this reason, you should print this report from time to time and make a management decision about adding these items to inventory.
  - View Transaction Log
    This is a log of every invoice since the last "End Of Day" (last Time you deleted this report) showing the cost, subtotal, tax, and total for the invoice. Most dealers delete this log at the end of the day or the start of the next day when they collect the money from the cashbox.
  - View Transaction Log and Cashbox Report (option to delete Transaction Log)
    
    This report includes the transaction log and summarizes the log by separating the invoices into CASH, CHECK, CREDIT CARD, SERVICE, and ESTIMATE categories.
    Totals are given for each of these categories.
    The CASH, CHECK, and CREDIT CARD categories are added up for you to show you your receipts for the day.
    Once you have successfully printed this report to close out a day, you should answer "Yes" to erase the transaction log. This will start you with all new numbers.
- Reports menu items:
  - End Of Day Processing (Zero Day)
    This report zeros the Daily TAX/ACCOUNT statistics as well as the DAY column of the Current Sales Totals.
  - End Of Month Processing (Zero Day and Month)
    This report zeros the Monthly TAX/ACCOUNT statistics as well as the MONTH column of the Current Sales Totals. This report also runs the End Of Day Processing.
  - End Of Year Processing (Zero Day, Month, and Year)
    This report zeros the Yearly TAX/ACCOUNT statistics as well as the YEAR column of the Current Sales Totals. This report also runs the End Of Month Processing. This report also runs the End Of Day Processing.
  - Export Customer list as a customers.csv file
    This report builds a customer list in your Huggins folder named customers.csv. Use this file to import your customers into a mailing list program to invite all of your customers to your next open house or boat show.
  - Export Customer list as a customers.txt file
    This report builds a customer list in your Huggins folder named customers.txt. Use this file to import your customers into a mailing list program to invite all of your customers to your next open house or boat show.
- Help menu items:
  - Help
    Opens the file you are reading right now. The file is named POS_HELP.HTML and your computer will open it with your default browser. The help file goes over all of the menu options as well as showing sample screens.
  - Huggins On The Web
    Opens the www.hugginsweb.com web site with sales information about Huggins Outboard.
  - Huggins Support Website
    Opens the www.hug911.com web site with support information about Huggins Outboard.
  - Updates
    Opens the www.hugginsweb.com/xrefpos web site with information specifically about the Point Of Sale program that works with the XREF with Inventory program.
  - License Unlock
    Gives you license information and an opportunity to unlock your Point Of Sale Program.
  - About
    Gives you information about your Point Of Sale Program.
Frequently asked questions
- Q: How can I just make a quick invoice, I do not have time to enter my customers name and address?
- A: Just skip that part. Press the page down key on your keyboard and start entering part numbers. When you are done entering part numbers, Click File, then one of the Sell options.
- Q: How can I enter a phone number quickly, there are already some dashes entered for me, won't those mess me up?
- A: Just type the digits and the program is supposed to put the dashes in the correct places. You do not need to type the dashes; but you can if you want to. You could type spaces instead of dashes if you want; you will not see the spaces, instead you will see dashes.
  You start with " - - "
  If you enter 9197871836 it will automatically format it for you as 919-787-1836.
  If you enter 919-787-1836 it will automatically format it for you as 919-787-1836.
  If you enter 919 787 1836 it will automatically format it for you as 919-787-1836.
  It takes some time to get used to it; but after a while, you will begin to appreciate what it is doing. It is keeping data entry errors to a minimum. Some employees might try to enter phone numbers as (919)787-1836 and some might enter phone numbers as 919-787-1888 and some employees might use 919.787.1836 and some might use 919 787-1836. Look around the internet, there is not a standard for how phone numbers are entered. By forcing everyone to use the dashes, you can ensure that if employee A has entered a customer's information one day, when employee B enters that customer's phone number another day, the information will come up because the program enforces the phone number formatting standard.
- Q: Why did my program quit working and tell me to contact Huggins Outboard?
- A: Each Huggins program must be licensed. Contact Huggins Outboard Computer Programs at 919-787-1836 to license your copy.
- Q: How many computers can I use your software on? I have three computers in my dealership.
- A: The Huggins Cross Reference Program is licensed per computer at your dealership. Additional licenses are available for additional computers at the same street address. Contact Huggins Outboard at 919-787-1836 for information and pricing on additional licenses.
- Q: My dealership has a computer network. Will the Huggins Cross Reference Program work on a network?
- A: Yes, however you will need to purchase an additional license for each computer that will be using the program. You can specify a different folder for the pos settings, the stock file, the price files, and the images. Or in a single user installation, you can use the same folder for all of these.
- Q: Can I build a pick list in the XREF Inventory program and then turn that into an invoice with the Point Of Sale program?
- A: Yes, In the XREF Inventory program, you can build a pick list of parts using the F2=LIST feature. The Point Of Sale program can import this pick list to the current invoice using the File, "Import From Pick List" feature.
- Q: Can you remote into my computer and help me?
- A: Yes, we can use TeamViewer to remote into your computer. Download TeamViewer 12 at: http://www.hugginsweb.com/TeamViewer_Setup.exe then call us on the phone at 919-787-1836 and we can help you.
Contact Huggins Outboard

Congratulations on purchasing the point of sale part of the most valuable cross reference resource available today! We can't think of any way to make this software better; but perhaps you can. Please send any comments or suggestions to:
```
Huggins Outboard
Attn: Robert Huggins
7524 S. Tanglewild Drive
Raleigh, NC 27613
919-787-1836
919-787-1890 fax
robert@hugginsweb.com
http://www.hugginsweb.com
http://www.hug911.com
```
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12/10/2021, pos_help.html
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